Legal

  • Take advantage of our amenities

  • Free airport shuttle


  • Daily cleaning


  • Robes

Privacy policy

This Privacy Policy applies to the information collected or received via our website, www.blueroatanresort.com for the Blue Roatan Resort.  We are genuinely concerned about the privacy of our customer’s personal and private information.   This Privacy Policy describes our practices in general on how we collect, use, and disclose information from our website.

Be advised this privacy policy describes our practices in connection with information that we collect through our Site. Please note that the Privacy Policy applies only to our online information-gathering and dissemination practices in connection with the Site and does not apply to any of our practices conducted offline. You should read this Privacy Policy, in full, prior to using the Site.

This Privacy Policy applies to the information collected or received via our website, www.blueroatanresort.com for the Blue Roatan Resort.  We are genuinely concerned about the privacy of our customer’s personal and private information.   This Privacy Policy describes our practices in general on how we collect, use, and disclose information from our website.

Be advised this privacy policy describes our practices in connection with information that we collect through our Site. Please note that the Privacy Policy applies only to our online information-gathering and dissemination practices in connection with the Site and does not apply to any of our practices conducted offline. You should read this Privacy Policy, in full, prior to using the Site.

What information do we collect?

The information collected from you depends on how you use the Site and services. If you purchase or provide information related to a service provided by Blue Roatan Resort, register for an email, etc., we will collect the information provided, including your name, email address, phone number, physical address, payment and your service-related information. We also collect information about you when you contact us, including your name, email address, contact information, phone number, location, as well as products or services you are inquiring about. If you do not provide any personal information, the following section on our use of your information does not apply.

How do we use your information? 

We do not sell your information but utilize same for the following purposes:

  • Customer Experience

We use the information collected to enhance your customer experience and to provide a more personalized service. This assists our customer service representatives in responding to your inquiries, orders, and other requests. Blue Roatan Resort uses the information to tailor content to be sent or displayed to you, offers location customization, personalized help, instructions, and to personalize your experience while using the Site. Blue Roatan Resort also uses this information to communicate, administer our contests, sweepstakes, other promotions, surveys and questionnaires.

 

  • Advertising

We and our third-party partners may use your email address to send news, newsletters, special offers, promotions, products, as well as information we think may interest you. We also may use the information that we learn about you to assist in advertising our services on third-party websites that are targeted to your interests and preferences, on our Site or on other websites or applications you may visit, on your various devices, or on your social media feed and to gauge their effectiveness.

  • Quality Control/Customer Satisfaction

To better understand how consumers use our Site and service, including developing and improve products and services, monitor, analyze trends and usage; to improve our Site and services and to respond to user desires and preferences; to monitor your compliance with any of your agreements with us.

 

Do-Not-Track Requests

Currently, our site does not recognize browser “do-not-track” requests. Our Site does not support Do Not Track (DNT) at this time.


Third Party Services

The Blue Roatan Resort uses multiple third-party vendors to provide numerous services at the resort to make you stay more enjoyable. We have enlisted the services of Sirvoy as our third-party vendor to provide online reservations for your convenience. The Blue Roatan Resort is not responsible for the information practices of this or any third-party site or vendor. These vendors and third-party providers are not governed by this policy, but instead, their use of the information provided directly to them is governed by their own Privacy Policy. 

Securing My Personal Information

The Blue Roatan Resort has implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Unfortunately, we cannot guarantee that the information collected about you will always remain private when using our Services. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.  Through your use of the Site, you agree that The Blue Roatan Resort shall not be responsible in any manner for any lost, stolen, or compromised information, passwords or for any activity on your account via unauthorized password activity and you hereby agree to release and hold the Simplex Group harmless from any and all damages and liability arising out of or related thereto, even if caused by the gross negligence of The Blue Roatan Resort. It is important for you to take steps to protect your identity against unauthorized access to your passwords, computers, devices, and applications.

Your browsing and interaction on any third-party website or service, including those that have a link on our Site, are subject to that third-party's own rules and privacy policies. Please read the terms of the applicable websites carefully and exercise care when providing your personal information to them.

Regarding Credit Card use, we follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

Social Media Features

Our Services may include links to social media features, such as links to our Facebook page. These features may collect your IP address, which page you are visiting while using our Services, and any Facebook cookies on your device (including your Facebook ID). These services may set cookies to enable the feature to function properly. Please note that the social media services may collect this information even if you are not logged in to the relevant social media account when you are using the Services. Your interactions with these features are governed by the privacy policy of the company providing it. We are not responsible for the information gathered from social media platforms that you may use.

Blue Roatan Resort’s and Our Third-Parties Use of Cookies and Other Tracking Mechanisms

 

We and our third-party service providers automatically collect information about your use of our Site through cookies, web beacons, and other technologies including but not necessarily limited to: your browser type and operating system; web searches, web pages you view; links you click; your IP address; the length of time you visit or use our Site; and the referring URL, and/or the webpage that led you to our Site. We may combine this information with other information that we have collected about you, including the personal information we collect from your request for more information.


We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and how you access our site. We also may use other analytic means to evaluate our Services. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/.


We, and our third-party service providers may also use the cross-device use and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device advertising, you may follow the instructions set forth in the Third-Party Ad Networks/Social Networks section below.

 

Our site utilizes Google Analytics to assess how you navigate and use our site.  The specific items that are monitored include the length of time you visit the site, pages viewed, how you navigated to the site, type of browser used, and type of operating system used.  We utilize this information to assist us with providing the best possible service and helps us to improve the overall guest experience. 

Privacy Regarding Children
Our Site and services are not targeted for children under the age of 21.  The Blue Roatan Resort does not knowingly or intentionally collect or store the personal information of children under the age of 13.  If we discover that information pertaining to a child under 13 has been provided to us, we will delete such information from our systems upon receiving notice thereof.

 

Disclaimer 

Through your use of the Blue Roatan Resort Website, you agree that the Blue Roatan Resort is not responsible in any manner for any lost, stolen, or compromised passwords or for any activity on your account, including via unauthorized password activity, and you hereby agree to release and hold the Blue Roatan Resort harmless from any and all damages and liability arising out of or related thereto, even if caused by the gross negligence of Blue Roatan Resort.

All services provided by the Blue Roatan Resort including all information, content, materials, products and other services included on or otherwise made available to you through the Blue Roatan Resort Site or any of our affiliates are provided “as is” and “as available” basis unless otherwise specified in writing in an agreement between you (the consumer) and the Blue Roatan Resort.   Blue Roatan Resort may make changes to any products or services offered on the Site, or prices for any products or services at any time.

The Blue Roatan Resort makes no representation or warranties of any kind, express or implied, as to the operation of our services, or information, content, materials, products, or services unless specified in writing. You expressly agree that your use of the Blue Roatan Resort (and its affiliates) website, portal and services is at your sole risk and responsibility.

BLUE ROATAN RESORT AND ITS AFFILIATES DO NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE BLUE ROATAN RESORT WEBSITE, SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM BLUE ROATAN RESORT (OR ITS AFFILIATES) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU HEREBY AGREE TO THE FULL EXTENT PERMISSIBLE BY LAW AND PURSUANT TO YOUR RIGHT TO USE THE BLUE ROATAN RESORT WEBSITE, BLUE ROATAN RESORT AND ITS AFFILIATES SHALL  NOT BE LIABLE FOR AND RELEASE BLUE ROATAN RESORT OF ANY AND ALL DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO  THE USE, OR INABILITY TO USE,  ANY BLUE ROATAN RESORT (OR AFFILIATE) WEBSITE OR  SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY BLUE ROATAN RESORT (OR AFFILIATE) SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE AGREED TO IN WRITING.

 

California Consumer Privacy Act

In the preceding 12 months, we have collected the categories of personal information set forth in the previous sections. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above.

 

The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) and the Shine the Light law (Cal. Civ. Code § 1798.83) afford consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

 

Contact Us
If you have questions about this privacy policy, services provided by Blue Roatan Resort, would like to update your contact information or make a complaint, please contact us via email at  sales@blueroatanresort.com  or reservations@blueroatanresort.com  or call 504-9363-5033.

Changes to this Policy
This Policy is current. We may change this Policy from time to time, so please be sure to review our privacy policy for any changes on a periodic basis. We will post any changes to this Policy on our Site.   Your continued use of any of the Site or any Services after the changes have been made will constitute your acceptance of any  changes. Accordingly, please make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the policy, please cease using the Site and Services and uninstall any Apps.